What is the Claim Process?
Families are only responsible to pay for the optional insurance – Haverhill Public Schools will handle the claim process and device replacement! If your child’s device is damaged, lost, or stolen, the below procedure should be followed:
- Contact your teacher or the school
- The teacher/school will submit a Support Ticket to HPS Technology
- HPS Technology will provide a replacement device to the school
- HPS Technology will process the claim