The District is adding text messaging (SMS) capability to SchoolMessenger Communicate, the system we now use for phone calls and emails.
Over the following weeks, families can opt-in to receive text messages from SchoolMessenger texting Y to number 67587.
- If they opt-in before January 2, 2024, they will be preapproved to receive text messages from Haverhill Public Schools.
- If they do not opt-in before January 2, 2024, they will receive a mass communication from SchoolMessenger to their cell phone number on file in SchoolBrains asking for their permission.
Thanks in advance for your cooperation as we work to keep important communication open and transparent with all HPS families and staff.
SchoolMessenger SMS Text Opt-In Campaign
FREQUENTLY ASKED QUESTIONS
What is SchoolMessenger?
SchoolMessenger is the platform that HPS uses for school community engagement. SchoolMessenger helps communicate essential messages from the District/School in multiple languages by phone call, email, and now text to staff and families, i.e., snow day and emergency notifications.
How do recipients “Opt-In” to receive text messages?
Text Y to 67587 from each wireless device on which they wish to receive texts.
Where will the text messages come from?
The text message will come from SchoolMessenger, shortcode 67587.
I received a text message that said it was from SchoolMessenger; what does that mean?
If it was from 67587, that was most likely the Opt-In invitation message sent by SchoolMessenger.
To continue receiving informational text messages from the school(s), reply with Y.
I “Opted-In,” but I’m not receiving texts.
Ensure that your child(ren)’s school has your correct cell phone number in the database.. A number may take 24 hours to become active after being changed or added to the school system.
Each device number must complete the Opt-In process to receive texts on multiple devices.
Will I be charged for the text messages I receive from Communicate?
Communicate does not charge recipients for the text messages they receive or send to the short code; however, wireless providers may charge for individual text messages, depending on the plan associated with the wireless device. Please consult your carrier if you are uncertain.
