Human Resources

4 Summer St., Rm 104, Haverhill, MA 01830 | Office Hours 8:00-4:00 | Phone (978) 374-3411 | Fax (978) 374-3422

  • Dental Insurance


    Effective July 1, 2018MetLife will be the new administrator of the dental insurance.  Click here for the MetLife Dental – Welcome and Information Letter.

    We will continue to offer two dental options  – Option 1 High Plan (formerly Enhanced under Delta Dental) and Option 2 Low Plan (formerly Basic under Delta Dental).  Both plans utilize the same network – MetLife Preferred Dentist Program Plus (PDP Plus) and offer in and out of network coverage.  To find a dentist:  visit the MetLife wesbite and click find a dentist and enter zip code and choose the PDP Plus Network.

    Option 1 High Plan–  Covers preventive, basic and major services, $1,750 per person calendar year maximum – this is an increase of $250 over the Delta Dental plan!

                                Individual        Individual + 1      Family

                                                         $29.99                 $61.73             $94.99

    Option 2 Low Plan  Covers preventive and basic services, $1,250 per person calendar year maximum  – this is an increase of $250 over the Delta Dental plan!

                                                     Individual        Individual + 1      Family

                                                         $17.24                 $35.47             $54.59

    The plan year runs from July 1, 2018 to June 30, 2019 (deductible and calendar year maximum resets on January 1).
    Note: Your out of pocket maximums and deductibles as of June 30, 2018 will be transferred to your new MetLife plan.

    You may choose individual, individual + 1 or family coverage.     The new deductions will begin as of the May 25th paycheck.  The deductions are pre-tax, bi-weekly and deducted from 20 paychecks.

    You will not receive a Dental ID card.  You only need to inform your dentist that you are enrolled in the MetLife Preferred Dentist Program (group number is 0215113) and they can easily verify your enrollment information by contacting MetLife.  You may print this MetLife City of Haverhill Dental ID Card to use or download the Met Life – Mobile App for a mobile ID card.  In addition, both plans provide the MyBenefits Website  to review your benefits, claims and to search for providers.  When registering online the employer is “City of Haverhill“.   For questions you may contact the Met Life Dental Customer Service Center at 1-800-942-0854. 

    Also, as an employee you automatically receive the MetLife Vision Access Program – this is a discount program at a nationwide network of private practice ophthalmologists and optometrists.  Discounts included are on exams, lenses and frames – to receive your discount just give our program code of MET2020 to the participating MetLife private practice provider.  To learn more visit the website at, call 1-888-GET-MET8 (1-888-438-6388) – say “Vision”, then select option 2 (MetLife VisionAccess Discount Program) or read the flyers below.

    Additional information on the two MetLife dental insurance options:

    MetLife Enrollment Form
    MetLife Dental Plan Summary
    MetLife Dental Out of Network Dentists Fact Sheet
    MetLife Dental Insurance Rates July 1, 2018 – June 30, 2019
    MetLife Dental Claim Form (out of network claims)


    Additional information on the MetLife VisionAccess Program:
    MetLife Vision Access Flyer
    MetLife Vision Access Employee Flyer w ID Card

    Information on the Delta Dental Plans – These plans ENDED June 30, 2018:
    Delta Dental Premier Summary Plan Description
    Dental Plan Comparison
    Dental Insurance Rates July 1, 2017 – June 30, 2018

(978) 374-3400
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