Human Resources

4 Summer St., Rm 104, Haverhill, MA 01830 | Office Hours 8:00-4:00 | Phone (978) 374-3411 | Fax (978) 374-3422

  • Flexible Spending Accounts (FSA)

    Pro-Flex – new administrator

    Effective July 1, 2018, Pro-Flex will be the administrator of the flexible spending accounts (FSA) benefit

    If you currently participate in a WageWorks FSA – Important Points to Make Note Of…….

    1. You will submit any claims incurred through June 30, 2018 to WageWorks.  You have until September 28, 2018 to submit these claims to WageWorks. The WageWorks debit card is no longer valid.
    2. At the end of September, we will send a rollover file / final balance report of any FSA Health Care accounts with a balance of $500 or under to Pro-Flex.
    3. In early October, Pro-Flex will add these rollover dollars to your 2018 – 2019 FSA Health Care plan year election.  The money will be loaded onto your Pro-Flex Payment Card and will be available to use.

    The Pro-Flex FSA enrollment will be effective for July 1st and the payroll deductions will begin as of the September 21, 2018 paycheck (pre-tax deduction, 20 annual deductions).  Pro-Flex mailed out their debit card, the Pro-Flex Payment Card, to all FSA Health Care plan enrollees in mid-June.

    FSA’s allow you to set aside pre-tax deductions to help pay for eligible healthcare and/or dependent care expenses.  The plan year runs from July 1, 2018 – June 30, 2019.   FSA enrollment is effective on the first day of employment and you have 30 days from the date of hire to enroll in or waive.  This benefit requires that you re-enroll every year during the open enrollment period.

    Health Care FSA with Carryover You may set aside up to a maximum of $2,650 per plan year (there is no minimum election).  You may use the FSA for  eligible medical dental and vision expenses.  You may carryover up to $500 from one plan year to the next.  You will receive a Pro-Flex Payment Card and additional debit cards can be ordered for spouse and child(ren).  Your total election is available to you on the effective date.

    Dependent Care FSA – You may set aside up to a maximum of $5,000 per plan year (there is no minimum election). You may use the money for eligible dependent care expenses such as daycare, preschool, summer day camp, before / after school programs (for children under age 13) or elder day care.  You must pay into the plan and incur the expense before you can submit for reimbursement.

    Both plans offer a mobile app  and the Pro-Flex participant website to submit claims, upload receipts and review recent transactions.  You may also use the FSA Claim Form to submit for reimbursement via fax, mail, or email*.  Claims can be submitted until September 30, 2019 for expenses incurred before June 30, 2019.   To check account balances, status of claims or for questions, contact Pro-Flex, Monday – Friday, 8:30am to 5:00pm EST at 1-855-847-9069, or log onto their participant website  Click Here for an information sheet for assistance on accessing the website and mobile app.

    *Pro-Flex Claim Submittal Information:
    Mail – Pro-Flex Administrators, LLC 8321 Main Street Williamsville, NY 14221
    Fax – 716-929-2013
    Email –

    Additional forms and information on the FSA plan:
    Pro-Flex Enrollment Form
    Pro-Flex Direct Deposit FAQ’s
    Pro-Flex Direct Deposit Form
    Pro-Flex Claim Form
    Pro-Flex Website and Mobile App Access Information


(978) 374-3400
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